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Help Center

Some Common Questions

Expand Each Item Below for Quick Answers

What are the operating hours of Jacob's Cafe?

What payment methods do you accept for online orders?

What payment methods do you accept for in-restaurant dining?

During the Covid-19 measures, what is the maximum seating capacity per table?

As your restaurant is non-halal, can we bring outside halal food to dine at your restaurant?

Is smoking allowed in your restaurant?

Can I make some minor customisation to my order like changing French Fries to Mashed Potato?

Can we organise special events at your restaurant like birthday parties and wedding receptions?

How long do I have to wait for my meal to be served after ordering?

Can I bring my pets like dogs or cats along to dine at your restaurant?

I have a problem parking my car during the weekend in Changi Village. Are there any nearby car parks?

Can I cancel my takeaway or delivery order and seek a refund?

Is there a service charge and/or GST 7% levied by your restaurant?

Are all your food dishes cooked at your restaurant?